My drunen email
Hello. Regarding your inquiry, we did in fact at one time include this feature with our Ergo keyboards, but have since discontinued this feature altogether. Normally this is a marketing decision and or based on industry information that we receive regarding this. Cost of these is not a factor as the cost is minimal. In checking with our Desktop Product Management Team they are indicating that they have no plans on incorporating this feature again in the near future. Sorry that we unfortunately cannot accommodate you.
Thanks,
John
Sr. Customer Service Representative
Belkin Logistics
Customer Service Department
800 223-5546
310 604-2087 fax
www.belkin.com
-----Original Message-----
From: James Michael-Hill [mailto:james@mabonus.net]
Sent: Thursday, February 03, 2005 10:14 PM
To: sales@belkin.com
Subject: The ergo boards
Well, I got started using your keyboards when I was in high school working
tech support, and there were three things I liked about them. One was the
tactile feel, one was the full suzed arrow keys, and the last was the props
in the front, so I could raise the front of the keyboard. I'm not sure why,
but that was always the best part, and it made sure that my wrists were
straight at the least, often leaning down quite naturally.
I made my boss buy me a new keyboard for work, and I was quite dissapointed to
see that you had taken out the front keyboard props. The holes are still
quite apparant, just no feet. What happened? Why is one of my most
comfortable favorite features gone? Those front feet were the reason I
convinced my boss to buy a new keyboard instead of recycling an old. Please
help.
--James
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